Veterans haven't received GI Bill benefits for months due to ongoing IT issues at VA
By Phil McCausland
November 11, 2018
"I’m about to lose everything that I own and become homeless. I don’t want to be that veteran on the street begging for change because I haven’t received what I was promised."
U.S. War veterans salute during the Veterans Day parade in New York on Nov. 11, 2017.Eduardo Munoz / Reuters fileShelley Roundtree departed the U.S. Army in 2013 after seeing friends and fellow soldiers die in combat during his tour in Afghanistan. He was committed to transitioning to civilian life, and one of his first steps was to enroll in college with tuition and housing benefits he'd earned under the GI Bill.
Roundtree, 29, began studying marketing at Berkeley College in Midtown Manhattan. He dreams of working in the fashion industry, and he's close to graduating — but now there's a serious obstacle.
The Department of Veterans Affairs is suffering from a series of information technology glitches that has caused GI Bill benefit payments covering education and housing to be delayed or — in the case of Roundtree — never be delivered.
"I’m about to lose everything that I own and become homeless," Roundtree said. "I don’t want to be that veteran on the street begging for change because I haven’t received what I was promised."
Without the GI Bill's housing stipend, Roundtree was kicked out of his apartment and is now living on his sister's couch, miles from school, where he feels like a burden on his family. The new living situation required him to move all his belongings into a storage container, which he can no longer afford. Now all of his possessions are in danger of being auctioned off by the storage facility.
"It’s just confusing," said Roundtree. "Who is there for us? Who is representing us? Who is helping us? Who is doing what they need to do to better the situation for veterans?"
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