Colorado Springs hotel apologizes after employees refuse to serve military
March 15, 2019
COLORADO SPRINGS – The DoubleTree by Hilton in Colorado Springs posted an apology to its Facebook page Friday afternoon for refusing to serve members of the military at the hotel’s bar Thursday night.
Hundreds of Facebook users shared a photo of a sign at the bar that read “NO LONGER SERVING MILITARY PERSONNEL and THEIR GUEST(S)” posted by Aimee Osbourne this morning.
The woman who posted the photo with commentary about the sign has since removed the post due to all of the negative commentary.
News5 spoke with Osbourne about her post and the reaction by staff. The number one thing Osbourne wants everyone to know is there is no ill will towards Doubletree Colorado Springs. She says she did not write the post with the intent of starting problems.
“I’m regretful that anyone had to lose their livelihood,” Osbourne said.
Daniel Kammerer, General Manager of the hotel, said two employees “acted without the proper authority” to exclude service members from the bar. According to the post, both employees are “no longer employed at the property.”
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