Reason to not use Google Video

I can't stand this any longer. Google video has a hit counter on the videos we put up. There used to be a way to just look at the video and know how many times it was opened and downloaded. They dropped that when people view the video. As if that was not aggravating enough, they also constantly have problems with the hit counter in the account itself. While it does show your video files, that's just about all you can trust. You cannot find out how many times it was viewed most of the time because it keeps going back to zero. That's right! All the work people put into videos and Google cannot even give an accurate count on the number of times it was viewed. I can only imagine how frustrating this is for people who get over a million hits! I'm not one of them but I spend days and often weeks researching the videos on PTSD, searching for the right music to put these together. The least I can expect from Google is an accurate count but they can't even be bothered to answer a question without a form letter telling me all the issues they have and never once actually answering the question asked.

If you go into the message section and look at the postings put up about problems with Google video, you can see the frustration across the posts. How much money do they make off the advertising they charge? And they cannot be bothered to answer questions or get their act together enough so that the producers of the videos know where they stand as far as hits go?

I have never had videos vanish from YouTube and never had the hit count zero out. Whatever keeps happening with Google, they seem disinterested in answering the question and even less interested in solving the problem in the first place. Days later a zero hit count will be resolved but the account holder has no clue if it was fixed correctly or not. Don't they understand that people work very hard on these videos? They took over YouTube videos and you end up being able to trust YouTube more than you can them.

The biggest reason I use Google Video is that they have the capacity to hold larger video files. I have two that are about 20 minutes long and YouTube won't allow that size file. When it comes to having something coming up from now on, I have to consider the time frame more than the message and the information I want to get out on PTSD. Considering this is a life and death matter, it is vital to my work that I can trust where it is being uploaded to. I just wish Google would care about their account holders enough to at least provide a straight answer. Right now, I'm frustrated beyond belief!!!! Don't plan on any longer more detailed videos in the near future until I can trust Google video. They haven't earned it. Up until now I just posted the frustration in emails and a few on the message board. That got me no where and a lot of other people are just as frustrated at the lack of response from them.
4/14/08
Coming Out of The Dark of PTSD 0 0
Death Because They Served PTSD Suicides 0 0
Heal the wounds of PTSD 0 0
Hero After War Combat Vets and PTSD 0 0
Homeless_Veterans_Day.wmv 0 0
Nam Nights Of PTSD Still 0 0
Out Of Many One 0 0
PTSD After Trauma 0 0
PTSD Soldiers Wounded And Waiting 0 0
The Voice Women At War 0 0
Veterans Every Day 0 0
When War Comes Home PTSD 0 0
When War Comes Home Part Two 0 0
Wounded Minds PTSD and Veterans 0 0
Wounded Minds Veterans and PTSD 0 0